Phase 1 · Nigeria narrow launch

WhatsApp will complement the SCF workspace.

Phase 1 notifications are email-only. Meta WhatsApp Cloud API remains part of the channel strategy and will be activated after verification and production acceptance.

Delivery windowAfter Meta verification and production acceptance

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Build horizon

FoundationDeep workflow

Stable route

Shared identity

Platform-ready surface

Planned capabilities

Alerts and approval prompts
Short AI turns and quick actions
Role-persona-aware routing
Explicit consent and channel preferences